Amazon System Development Engineer Job Opening – Field Operations (Returns & ReCommerce)
Job Summary Table
| Section | Details |
|---|---|
| Job Title | System Development Engineer – Field Operations (Returns & ReCommerce) |
| Job ID | 2941130 |
| Company | Amazon Development Centre India (ADCI) |
| Location | Hyderabad, India |
| Department | WW Returns, ReCommerce & Sustainability (WW RR&S) |
| Employment Type | Full-Time |
| Team Focus | Returns Management, ReCommerce, and Circular Economy Initiatives |
| Primary Function | Troubleshoot production software, develop automation tools, and enhance operational systems |
Skills & Qualifications
| Category | Details |
|---|---|
| Programming Languages | Java, C, C++, Perl, Ruby, Python |
| Tools & Technologies | SQL, Scripting (Python preferred), Automation tools |
| Systems Knowledge | Distributed Systems, Concurrent Systems |
| Key Abilities | Troubleshooting, Monitoring, Automation, System Documentation, Multitasking |
| Soft Skills | Communication, Organization, Problem-solving, Prioritization |
| Preferred Skills | Experience in high-throughput systems, hands-on in production issue resolution, deep understanding of software development cycles |
Key Job Highlights
| Highlight | Description |
|---|---|
| Sustainability Mission | Work toward Amazon's "4 Zeros" – Zero Defects, Zero Cost, Zero Waste, and Net Zero Carbon |
| Cross-functional Collaboration | Work across Development, IT Support, and Operations |
| Innovation Impact | Develop and maintain automation tools that support Amazon’s fulfillment services and customer promises |
| Growth Potential | Scope for long-term career development with a globally recognized brand |
About the Role
Amazon’s Worldwide Returns, ReCommerce & Sustainability (WW RR&S) division is looking for a System Development Engineer. This team is dedicated to driving Amazon’s vision of sustainability by managing the lifecycle of returned or damaged products and minimizing waste while maximizing reuse.
The ideal candidate will work across various software systems supporting item availability, shipping, and fulfillment. You’ll contribute directly to Amazon's customer promises and overall sustainability initiatives by resolving critical production issues, developing monitoring solutions, and automating support operations.
Responsibilities
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Troubleshoot, diagnose, and resolve production software issues
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Design and develop monitoring tools to ensure system reliability
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Perform SQL queries and system configuration
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Automate repetitive support processes for improved efficiency
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Work with software development teams to enhance Amazon’s in-house applications
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Document and track system functionality and changes
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Contribute to automation strategies that support high-throughput, concurrent systems
Required Skills
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Proficiency in at least one modern programming language (Java, C++, Perl, Python, etc.)
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Strong understanding of automation tools and scripting (especially Python)
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Ability to work independently under pressure
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Strong organizational and multitasking skills
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Experience working on distributed, highly scalable systems
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Clear and concise communication skills (verbal and written)
Preferred Qualifications
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Advanced Python scripting skills
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Experience in high-concurrency and distributed system environments
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Ability to detect problems proactively and implement preventive solutions
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Familiarity with Amazon’s internal systems and development processes is a plus
Why Join Amazon WW RR&S?
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Play a vital role in building Amazon’s Circular Economy strategy
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Be part of a mission to reduce carbon footprint and eliminate product waste
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Collaborate with cross-functional teams across the globe
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Work in an inclusive environment that encourages innovation and professional growth
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Enjoy a strong work-life balance supported by experienced leadership
📝 How to Apply?
Ensure you:
Update your resume with relevant skills and experience.
Prepare for the technical assessment and interviews.
Apply as soon as possible since positions fill quickly!
🔗 APPLY FOR JOB HERE - SYSTEM DEVELOPMENT ENGINEER
FAQ Section
Q: What is the primary focus of the WW RR&S team?
A: The team is focused on sustainability through efficient returns handling, re-commerce, and circular economy practices at Amazon.
Q: What programming languages should I know for this role?
A: Candidates should have experience with languages like Java, C++, Perl, Ruby, or Python.
Q: Will this role involve direct customer interaction?
A: No, the role is backend-focused, but the results directly impact customer satisfaction.
Q: Is remote work allowed?
A: This role is currently based in Hyderabad. Specific remote work policies will be discussed during the interview.
Top ATS Keywords to Add to Resume
(Include naturally across your Resume Summary, Skills, Experience, and Projects)
| Category | Keywords |
|---|---|
| Role-Specific | System Development Engineer, Production Support, Software Maintenance, Software Configuration |
| Programming Languages | Java, C++, Perl, Ruby, Python, Golang, PowerShell, C, C# |
| Automation & Tools | Automation, Monitoring Solutions, CI/CD, Build Tools, Release Tools, Testing Automation |
| Database/Querying | SQL, Database Querying, Data Retrieval, Data Processing |
| Systems | Distributed Systems, High Throughput Systems, Concurrent Systems, Scalable Systems |
| DevOps/Scripting | Python Scripting, Bash Scripting, Automation Scripting, Tool Development |
| Problem Solving | Troubleshooting, Root Cause Analysis, Production Issue Resolution, Debugging |
| Soft Skills | Communication, Prioritization, Multi-tasking, Organizational Skills, Professionalism under Pressure |
| Teamwork & Impact | Cross-functional Collaboration, Operational Excellence, Customer-focused Solutions, Stakeholder Alignment |
Key Points to Include in Resume
Structure your resume using these key sections: Resume Summary, Skills, Professional Experience, Projects, Certifications (if any)
1. Professional Resume Summary
Highlight:
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Total experience in software/system development
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Expertise in troubleshooting and resolving production issues
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Hands-on experience with automation and monitoring tools
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Alignment with Amazon’s sustainability and circular economy mission (optional but tailored)
Example:
System Development Engineer with 3+ years of experience in developing and supporting large-scale distributed systems. Adept at automating operational workflows, resolving high-impact production issues, and optimizing backend services using Java, Python, and SQL. Proven ability to collaborate across development and operations to drive performance, uptime, and cost-efficiency.
2. Technical Skills Section (must include exact keywords)
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Languages: Java, Python, Perl, C++, Ruby, PowerShell
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Scripting & Automation: Python scripting, Shell scripting, CI/CD automation
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Databases: SQL, MySQL/PostgreSQL (if applicable)
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Systems: Distributed Systems, High-Concurrency Systems
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Tools: Monitoring tools (e.g., Prometheus, CloudWatch), Build tools (e.g., Jenkins, Maven)
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Version Control: Git, GitHub, Bitbucket
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Others: Troubleshooting, Debugging, Production Support
3. Professional Experience Section
Frame your past experience to mirror the job description. Use bullet points with metrics when possible.
Key phrases to use:
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Resolved high-severity production issues affecting customer-facing systems
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Developed monitoring dashboards to reduce response time by X%
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Automated deployment pipelines using [tool] resulting in [impact]
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Improved system uptime and performance by identifying root causes in high-throughput environments
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Collaborated with cross-functional teams to enhance fulfillment and returns workflows
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Designed and implemented reusable automation scripts in Python/PowerShell
4. Project Descriptions (if applicable)
Mention specific projects that demonstrate:
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Building or maintaining scalable backend systems
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Creating automation scripts/tools to reduce manual work
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Working on sustainability, waste reduction, or operational efficiency (optional but a great match)
5. Certifications (Optional but Useful)
If you have any, include:
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AWS Certified Developer or SysOps Administrator
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Python or Java certifications
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DevOps certifications (CI/CD pipelines, automation)
🚀 Bonus Resume Tips for ATS
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Save your resume in .docx or PDF format (as accepted by ATS)
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Use standard headings: “Work Experience,” “Education,” “Technical Skills,” etc.
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Avoid using tables or graphics in the content (they confuse some ATS systems)
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Use exact phrases from the job post where appropriate
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Include a Target Job Title at the top of your resume: System Development Engineer
BASIC ATS-Friendly Resume Template for this Job
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HOW TO GET JOB ALERTS DIRECTLY FROM AMAZON
For Picturized Detailed Explanation Click Here - JOB ALERT CREATION
HOW TO SEARCH FOR JOBS ON AMAZON
🔹 Step 1: Visit the Amazon Jobs Website
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Go to: https://www.amazon.jobs
🔹 Step 2: Use the Search Bar
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At the top of the page, you’ll see a search bar.
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Enter keywords like:
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“System Development Engineer” & INDIA
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Or specific technologies like Java, Python, AWS, etc.
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You can also enter job ID (e.g., 2941130) if you have one.
🔹 Step 3: Filter the Jobs
Use filters on the left-hand side to narrow down results:
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Location: Example – Hyderabad, India
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Team: Choose teams like Software Development, IT, Operations, etc.
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Job Type: Full-time, Intern, etc.
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Business Category: Select relevant areas like Amazon Web Services, Consumer, etc.
🔹 Step 4: View Job Details
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Click on any job title that matches your interest.
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Read the job description carefully.
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Click on “Sign In” (top-right corner).
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Use your Amazon account or create a new one.
🔹 Step 2: Enter Your Email & Verify
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After signing in, click on your profile name or menu.
🔹 Step 3: Set Up a New Job Alert
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Click “MY CAREER”.(TOP RIGHT CORNER) and then Click on My Profile
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Go To Career Preferences & Fill out the form:
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Job Title: e.g., System Development Engineer
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Location: e.g., Hyderabad
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Team/Category: Optional, choose if needed
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UPDATE all the Information Requested
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Use Job ID when available for faster access.
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