Genpact is conducting a Mega Virtual Interview Drive from April 5 to May 30, 2025. If you're a fresher or have up to 6 years of experience, this is an excellent opportunity to build your career in one of India’s top professional services firms. Positions are available in Voice Process, Non-Voice, Technical Support, Finance, and more.
Job Overview, Skills & Qualifications, and Highlights
| Category | Details |
|---|---|
| Company Name | Genpact |
| Interview Mode | Online (Zoom/MS Teams) |
| Interview Dates | April 5 – May 30, 2025 |
| Job Roles | Detailed Info given below |
| Experience Required | Freshers to 6 Years |
| Educational Qualification | Any Graduate / B.Com / BBA / CA / CMA |
| Work Location | Pan India (Based on role & project) |
| Expected Salary | Approx. ₹5 LPA – ₹7.5 LPA (As per Glassdoor & AmbitionBox) |
| Application Mode | Online Interview via MS Teams |
| CEO (2025) | Balkrishan Kalra |
Table of Contents
About the Genpact Interview Drive
Genpact is organizing a Virtual Mega Hiring Drive from April 5 to May 30, 2025, to recruit freshers and professionals with up to 6 years of experience. This drive is open for various roles across India and will be conducted online via Microsoft Teams.
This hiring initiative targets graduates from commerce and general streams including B.Com, BBA, CA, and CMA.
Job Roles Available
The following roles are open during this drive:
-
Voice Process (Customer Support)
-
Non-Voice / Chat Support
-
Technical Support (L1/L2)
-
HR Helpdesk
-
Finance & Accounts
-
Collections
Role-Based Responsibilities
Customer Service Roles
-
Address customer queries and concerns.
-
Provide data support for account recovery.
-
Understand client policies and reproduce customer issues.
-
Escalate bugs and ensure a positive customer experience.
-
Demonstrate strong critical thinking and independent problem-solving skills.
Technical Support (Chat/Email)
-
Manage technical queries and escalate bugs where necessary.
-
Exhibit strong analysis, product knowledge, and documentation.
-
Collaborate with cross-functional teams.
Finance & Accounts
-
Handle invoice processing, auditing, and payment.
-
Understand PO, Non-PO, GRN, and 3-way match principles.
-
Work with tools like SAP, Navision, or similar ERPs.
How to Apply for Genpact Virtual Interview
Attend the virtual interviews directly via Microsoft Teams using the meeting IDs and passcodes provided below.
For Customer Service Roles – Ahmedabad Region
| Interview Date | Time | MS Teams ID | Passcode |
|---|---|---|---|
| May 5, 2025 | 12:00 PM – 2:00 PM | 439 705 100 823 2 | YF7Yc2aS |
| May 7, 2025 | 12:00 PM – 2:00 PM | 484 997 449 082 0 | xN2jC23X |
Interview Preparation Tips
Here are some proven strategies to succeed in your virtual interview:
-
Ensure technical setup – Test your camera, microphone, and internet beforehand.
-
Use a clean, professional background – Choose a quiet, distraction-free environment.
-
Dress professionally – First impressions matter, even virtually.
-
Understand the job role thoroughly – Read up on the company and your applied role.
-
Practice on MS Teams – Get familiar with the interface and meeting etiquette.
-
Prepare your resume and questions – Keep documents and questions ready.
Frequently Asked Questions
Q: What is the salary range for freshers?
A: Based on Glassdoor and AmbitionBox data, freshers can expect between ₹5 LPA to ₹7.5 LPA depending on role and location.
Q: Who can apply for this drive?
A: Graduates (except law) with 0 to 6 years of experience from commerce or general disciplines.
Q: What services does Genpact offer?
A: Genpact provides services in F&A, customer service, collections, insurance, analytics, procurement, and IT infrastructure.
Q: Who is the CEO of Genpact in 2025?
A: Balkrishan Kalra.
About Genpact
Genpact is a global professional services firm headquartered in New York City, offering digital transformation, BPO, and technology services. Founded in 1997 as a part of General Electric, it now operates in 30+ countries. Genpact serves sectors like banking, healthcare, manufacturing, retail, and more.
Their expertise lies in:
-
Finance & Accounting
-
Customer Service & Collections
-
Supply Chain Management
-
Analytics & Digital Transformation
-
Enterprise IT & Infrastructure
Disclaimer
The information shared above is for informational purposes only. We do not guarantee job placement or conduct recruitment. The selection process will follow Genpact’s official hiring protocols. No fees are charged for applying or attending interviews.